Privacy policy

Privacy Policy

Last updated: March 30, 2026

Dylan & Sandra Photography Inc. (“Company”, “we”, “us”, or “our”), operating as Dylan & Sandra Photography, Dylan & Sandra Media, Zealand Photography and RealTour Media, respects your privacy and is committed to protecting your personal information in accordance with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Event details or inquiry information
  • Any information submitted through contact forms, questionnaires, or communications

We may also collect information automatically, including:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Pages visited and time spent on site

2. How We Collect Information

We collect information through:

  • Contact forms and inquiry submissions
  • Booking or scheduling tools
  • Email or direct communication
  • Client questionnaires and forms
  • Cookies and tracking technologies
  • Third-party integrations and platforms

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide services
  • Manage client relationships and bookings
  • Deliver photography, videography, and media services
  • Process payments
  • Send updates, confirmations, and communications
  • Improve our website and services
  • Provide marketing and promotional communications (you may opt out at any time)

4. Third-Party Tools & Service Providers

We use third-party service providers to operate our business. These may include, but are not limited to:

CRM & Client Management

(e.g., GoHighLevel, 17hats)

Contact Forms & Data Collection

(e.g., Showit forms, Typeform, Google Forms)

Email Marketing & Communication

(e.g., GoHighLevel, MailerLite)

Analytics & Tracking

(e.g., Google Analytics, Google Tag Manager, Inspectlet)

Advertising & Retargeting

(e.g., Meta Pixel, Pinterest Tag)

Client Galleries & Delivery

(e.g., Pic-Time)

Scheduling & Booking

(e.g., 17hats, GoHighLevel)

Payment Processing

(e.g., Square, Stripe, PayPal, e-transfer)

Cloud Storage & Internal Tools

(e.g., Google Drive, Google Sheets)

Website & Hosting

(e.g., Showit and associated hosting providers)

These third parties may process your data in accordance with their own privacy policies. We recommend reviewing their policies directly.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze site traffic and usage
  • Support advertising and marketing efforts

You can modify your browser settings to decline cookies if you prefer. Please note that some features of the website may not function properly without them.

6. Disclosure of Information

We do not sell your personal information.

We may disclose your information:

  • To service providers who assist in operating our business
  • To comply with legal obligations
  • To protect our rights, property, or safety
  • In connection with a business transfer (e.g., merger or sale)

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including business, legal, accounting, or reporting requirements, unless you request deletion.

8. Your Rights

Under Canadian privacy laws, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)

To make a request, contact us using the information below.

9. International Users (GDPR)

If you are located in the European Economic Area (EEA), you may have additional rights under applicable data protection laws, including the right to:

  • Access, correct, or erase your data
  • Restrict or object to processing
  • Withdraw consent at any time

10. Security

We implement reasonable safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website constitutes acceptance of any changes.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Dylan & Sandra Photography Inc.

Email: info@dylanandsandra.com